今天去找地方去修理我家的那个老破驴,问了几家修车地方的QUOTA,在南区, BROWNS PLAINS那里的 和CALAMVALE 那区些的,问了3家,3家的价格是不一样的,但是2家的SERVICE ATTITUDE是一样的. 唉!
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SHOP A (s=staff, r=reggie)
, R) e2 u0 q& L- S$ ~ wS: hey mate how is going?
+ L2 M1 _/ @1 WR: not too bad yourself?
3 O) h/ `. ?5 Z# ]1 j8 }S: what can i do for u today??
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R: im just wondering could i please get a quota for fixing up those parts for my car?
, K1 { U# Z. \% F4 fS: sure, i have a look for ya. alright this part needs ...... ..... ......,
4 h) y# G6 Y( n) h8 eR: also how long does that take??
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S: about the whole day i say
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R: can you get a bit cheaper for that? coz it is a bit over my budget that the price u gave it to me
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S: yup, i can do that, but takes whole day, then do another one free for u, how is that sound?
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R: sounds gud, ok i think about it, i will give u a call if i need any help from you guys
; L# t" \- E8 T2 E, ^thanks a lot
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S: no worries cya
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shop B
9 |( P6 `( Z( d, G) \then 走到马路的对面另外一家. 去了以后第一印象没人理我! 唉~! 就当是看不到吧~! 虽然到这家几次了,态度还是那样,但是为了找个便宜的价格还是硬着头皮来了!!

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S: hey man
$ h* P5 k3 v8 D/ B6 VR: hi how are you? ( didnt hear me or ignore me)
7 L. u, ?9 i8 IS: what can i do for you man?
! b- T- ]' X0 U ? PR: im just wondering could i please get a quota for fixing up those parts for my car?
0 Q* D. ^, `+ ]' E0 YS: ok i have a look. that costs that much .....................
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R: how long does that take to fix the timing belt?
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S: whole day man
( D2 W& C8 }; C3 P: LR: can you tell me the approxmately hours that you are going to take?
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S: come on man, i told u it needs whole day. bring your car in the morning, hopefully you can get it back in the afternoon
3 J* n' v$ d+ D+ mR: whats the trading hour?
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S: 8-4 man.
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R: how long does that take it to book my car in?
9 ~! j1 d1 i V- X4 VS: 3 days man
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R: ok thanks a lot
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S: bye man
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/ v+ p9 P5 t+ c4 T4 `% M0 pholy crap, 叫了多少次MAN,而且加上不耐烦的语气,TMD我去给你送钱,你竟然这样态度! 唉 ! TMD,我不就是ASIAN嘛,这里的ASIAN也不少的. 何必对人都那样,如果其他人对你,你又会怎样~! 鄙视那个中老年带眼睛的老男人~! 没礼貌
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0 W; q) C6 U9 ^& N$ Ni was waiting there about 5 mins, coz there was only an old dude with grey hair faxing one of the wheels for a small truck.
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after 5 mins, two gentlemen have come out eventually.
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S: hi mate how is going?
/ t0 g) G" F2 y+ C& D4 H0 vR: pretty good, how are you?
$ g# I' x% X' L: R5 {S: not too bad, how can i help you?
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R: im just wondering could i please get a quota for fixing up those parts for my car?
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S: sure can i have a look at your paper?
* S( d: O, a- `2 @& n% TR: yup, no problems
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S: im not so sure with that part, but i can give you a quota for others
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R: right, so how much does that cost to fix up my timing belt, and how long does that take?
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S: normally timing belt you are looking at about $350 include labour, it takes about the whole day
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R: ok, but i will need my car about 4pm everyday.
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S: i can do that if you take it in the early moring about 8am, then it should be alright by 4pm, also if i finish earlier, i will let you konw, then you can pick your car up.
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R: how about other parts?
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S: they are like ......................
+ q4 g' e L' g/ m# w: HR: can i get a business card from you?
" t- O B9 c% |S: sure, just ring up if you have any problems.
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R: thanks very much
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S: no worries, cya
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又是一家店,今天为了我那老家伙跑了3次. 也值得了,看清楚了一些人的店的, 看起来最后一家服务不错,价格也蛮好.
- O2 e3 @+ ]& @* T; }8 X; h9 {% W6 Z$ _但是总体感觉今天3家的SERVICE ATTITUDES是 completely different.
4 ^, z, |( N: } 不能说是RACIST, 但是也是向那个方向了SHOP B的工作的人.
" y! [$ L% }1 w为什么同样是ASIAN,SERVICE 态度就变了太多了呢? 唉